Central Coast Health Alliance: Joint Strategic Needs Assessment (NSW, Australia)

The client

The Central Coast Research Institute for Integrated Care (CCRI) is a joint venture between the University of Newcastle and the Central Coast LHD. The CCRI undertakes translational research into developing and delivering new integrated care models to bring tangible benefits to the health and well-being of the Central Coast community and beyond.

In 2017, Hunter New England Central Coast PHN, the Central Coast LHD, and the CCRI formed the Central Coast Health Alliance (CCHA). The CCHA is an agreement by both parties to work together on shared priorities to get the best outcome for the patients of the Central Coast.

The CCLHD, HNECC PHN and CCRI seek to improve health outcomes for the Central Coast population and recognise that collaboration and integration of their commissioning activities will help to drive real change in the health outcomes of the Central Coast population.

The challenge

The Central Coast Health Alliance invited Rebbeck, in partnership with DCI Consulting, to develop a Joint Strategic Needs Assessment to improve the understanding of the needs of the Central Coast population.

JSNAs are considered the best practice approach globally to understand population needs across government agencies, but this was the first time a JSNA was attempted in Australia.

The Alliance wanted the JSNA to:


  • build on existing knowledge about the region’s population health needs and health services
  • further explore the region’s non-health needs arising from the wider social determinants of health
  • understand how health needs varied at a local level of the region’s 30 SA2 localities
  • gain a deeper understanding of the region’s system partnerships.

Our impact

Working with the Central Coast Health Alliance we successfully developed Australia’s first Joint Strategic Needs Assessment (JSNA).

 The Central Coast JSNA enabled the Central Coast Health Alliance to:

  1. Integrate more than 30 measures of health and wellbeing across a range of datasets from multiple government agencies including data from HNECC PHN, Central Coast LHD, Local Government, NSW Transport, Aged Care, Census, PHIDU, Australian Urban Observatory
  2. Understand the priority health and social determinant needs facing the Central Coast population based on measures of demand, supply and feasibility
  3. Understand how the population needs vary at a granular local level on the Central Coast down to a granular SA2 level which represents 30 SA2 localities
  4. Provide critical insights that are the basis for ongoing planning and service delivery to ensure health services are being directed where they are most needed.

Rebbeck DCI Central Coast Health Alliance Joint Strategic Needs Assessment