Darling Downs and West Moreton PHN – Commissioning is Everyone’s Business Development Program (Queensland, Australia)

Advancing DDWM PHN’s transformation towards systems-focused, relational commissioning approaches

The client

In the vast expanse of the Darling Downs West Moreton PHN (DDWM PHN) region, spanning around 99,000 km², lies a diverse landscape of inner regional, outer regional, and remote areas. This region experiences some of the highest population growth rates in Australia with approximately 9,000 babies born here each year. Within the adult population, 18% are smokers, 3% have Chronic Obstructive Pulmonary Disease (COPD), and about 27%, rely on government assistance for rent. There are 33,000 Aboriginal and Torres Strait Islander people and the number of people aged 65 and over is set to nearly double by 2041.

The challenge

As the population undergoes demographic changes, the demand for healthcare services will escalate.

To enable this transformation, DDWM PHN engaged Rebbeck to provide specific support to:

  • Provide a capability uplift in Value-Based Healthcare Commissioning (VBHC) across the organisation.
  • Embed key VBHC learnings through the development of logic models for four (4) programs:
        • Head to Health
        • Chronic Disease Management
        • After Hours
        • Targeted Psychological Therapies

Our impact

The impact of this work with DDWM PHN was significant in advancing the organisation’s transformation towards more systems-focused, relational commissioning approaches.

Rebbeck facilitated a structured process that emphasised outcomes and improved provider engagement. This approach not only enhanced DDWM PHN’s commissioning and procurement capabilities but also laid the groundwork for continuous improvement and better alignment with community needs.

We undertook a review of DDWM PHN’s current state commissioning framework and co-designed training models for a VBHC masterclass with members of the transformation team.

We delivered two iterations of the VBHC masterclass with PHN staff, which included:

  • Key concepts and techniques to implement strategic VBHC commissioning
  • Developing logic models that focus on outcomes and experiences that matter to end-users

We facilitated four workshops with project teams to co-design logic models for their respective areas.

DDWM PHN now has a significant cadre of staff with theoretical knowledge and practical experience in applying VBHC techniques to commissioning programs.

DDWM projects have a solid logical underpinning that shows a golden thread from needs, through inputs and activity, to tangible outcomes for end-users.

The strengthened commissioning capability achieved through these efforts has allowed DDWM PHN to lead future activities with a solid grounding in value-based healthcare principles. This ensures ongoing advancement in transformative and community-centered initiatives, across the region.