Assessing public service commissioning maturity
Leading public service commissioners towards international commissioning excellence
The challenge
Public service commissioners strive to deliver value-based service for the populations they serve
They aim to reshape public service systems to focus on improving population outcomes by focusing on the quadruple aims of public service:
The quadruple aims of public services
Outcomes
Improving population outcomes
Consumer Experience
Improving the experience of public services for individuals
Provider Experience
Improving the experiences of public service providers
Cost
Reducing the per capita cost of public services
Public service commissioning is how public service systems can be reshaped to improve population outcomes within available resources
Whilst the concept is simple, the application is not.
Commissioning knits together a sophisticated range of techniques that unite diverse stakeholders around a common purpose of improving population outcomes. Public service commissioners understand that achieving international commissioning excellence takes many years. They also recognise that their commissioning capabilities are maturing as staff gain experience through the practical application of commissioning and change management techniques.
What we do
Our Commissioning Maturity Assessment guides commissioners on the journey towards international commissioning excellence
We systematically review commissioner strengths and development areas against internationally recognised domains of commissioning excellence.
Our deep-dive review of commissioner capabilities provides a clear maturity assessment for your organisation:
Commissioning Maturity Assessment
Illustrative outputs from Commissioning Maturity Assessment
.By listening to your staff and bringing our practical commissioning insights from across the globe, we produce a multi-year commissioning capability roadmap for your organisation.
For example, we are delighted to have supported Hunter New England and Central Coast PHN on their journey towards commissioning excellence over the past 5 years. Our support includes having run our Commissioning Maturity Assessment in both 2017 and 2020, each time providing practical commissioning improvement insights and roadmaps.
Get in touch to discuss how we can support your journey towards international commissioning excellence
Jay Rebbeck
