2022 National PHN Commissioning Innovation Showcase (16-17 Mar)
Showcasing the best innovations in PHN commissioning
- Listening to the feedback from participants at last month’s National PHN Commissioning Innovation Showcase, it has been fantastic to hear the connections that have been made, the ideas that were shared and the conversations that have been started.
- At Rebbeck, we are still buzzing with ideas about how the learnings from the event can be practically applied to improve outcomes and experiences for the populations you serve across Australia.
- The 2022 Showcase was organised and hosted by HNECC, Western NSW PHN, Coordinare, Murrumbidgee PHN, South-Western Sydney PHN and Rebbeck. This year’s Showcase was again held at the Merewether Surfhouse in Newcastle and was again sold out.
- Over 120 participants were blessed with fine weather, scenic views, fantastic entertainment and a packed agenda of thought-provoking presentations that brought to life the innovative commissioning work that has been going on across the country.
- Coming together face-to-face was particularly special because COVID-19 had extended the gap between the last event in 2019.
Building sustainable change in our health systems
The 2022 Showcase focused on ‘Building sustainable change in our health systems’ and explored the four themes of:
- Value – Measuring, driving & evaluating outcomes for health improvement
- Digital – Accelerating behaviour change through digital innovation
- Integration – Wrapping healthcare around individuals’ needs
- Engagement – Engaging communities & clinicians to improve services
Thank you to everyone who supported this year’s Showcase
We would like to extend a HUGE thank you to everyone involved in helping to organise and run the Showcase. We would like to pay a particularly big thank you to:
- PHN organising committee – Thank you to Amanda Martin (HNECC), Dianna Woodlands, Janelle Dufty (Murrumbidgee PHN), Maya de Mattia, Domenic Zappia, Katie Prior, Erica Gilbert, Nik Todorovski and Renee Ashley. The event would not have been possible without the huge investment of time and energy from this wonderful group of people over the last 18 months.
- PHN speakers – Thank you for the 16 PHN presentations and a series of PHN posters that highlighted the fantastic innovation happening in the commissioning space. The room was buzzing with ideas and shared learning, and the PHN presenters embodied the ethos of ‘by PHNs for PHNs’.
- Lorin Livingstone and Dr Lesh Satchithananda (Hunter New England Central Coast PHN) – Price Benchmarking
- Jennifer Green (South West Sydney PHN) – My Care Partners, Shared Vision, Shared Care, Shared Outcomes
- Xanthe Foster and Saumya Raman (Sydney North PHN) – Embedding evaluation and driving quality in North Sydney
- Andrew Buzzacott , Claire Marwood (Western Australia PHN) – Designing a data tool to inform continuous improvement in commissioned mental health services presentation
- Anais le Gall (ACT PHN) – A digital tool for coordination of care through an adult mental health centre
- James Scott, Narelle Quinn, Shelley Thomson (Experience 360), Alison Camroux (Eastern Melbourne PHN) – Accelerating behaviour change through digital innovation
- Chris Keyes (Central & Eastern Sydney PHN) – Co-commissioning a primary care telehealth alcohol withdrawal & recovery service
- Mary Robertson for Naomi Laauli (Brisbane North PHN) – Integrated mental health hubs, codesign, procurement and delivery
- Mick Struth, Monique Murnane and Natalie Haugh (Western Victoria PHN) – A 3-year strategy to embed outcomes focused, integrated, place based commissioning practices
- Penny Wood (Nepean Blue Mountains PHN) – ‘The relevance of good collaboration and integration’ recognise, respond & refer
- Emily Maroun (Western Sydney PHN) – Commissioning innovation – a digital solution to social prescribing
- Bronwyn Phillips (Murray PHN) – Overhauling our approach to CDM commissioning
- Matt Jones (Murray PHN),
- Maya De Mattia (Murrumbidgee PHN) – The enhancing paediatrics in primary care program
- Craig Cunningham (Brisbane South PHN – Southern Moreton Bay Islands (SMBI) Community Impact Initiative
- Amy Fernando (Brisbane South PHN) – Southern Moreton Bay Islands (SMBI) Community Impact Initiative
- Joanne Telenta (Coordinare) – Developing AOD Guidelines for Working with Aboriginal and Torres Strait Islander People
- PHN posters –
- Rachael Baker (ACT PHN) – Establishment, growth and evaluation of a multi-million dollar Alcohol and Other Drug Withdrawal Support Service in the ACT
- Mitchell Arends and Rachel O’Reilly (ACT PHN) – COVID_19 support in primary care
- Tatenda Chitsungo (ACT PHN) – Transition and enhancement of headspace Canberra Youth Mental Health Services
- Carla Taylor (Brisbane North PHN) – Developing Internal Performance Framework Conference Poster
- (Hunter New England Central Coast) – PHN – Connecting Communities and Services to Close the Gap
- Emma Bohringer (Hunter New England Central Coast PHN) – Priority Allied Health Services Rapid Review
- Nicole, Parsons, Ester Perry, Alex Tsoukas, Louisa Kable and Krystle Goulding (Nepean Blue Mountains PHN) – When commissioning meets community
- David Donatini and Pritika Desai (South Western Sydney PHN) – You In Mind
- Katie Prior, Claire Trott and Anthony Thompson (Western NSW PHN) – Delivering more effective care for more patients of COVID-19 through digital health
- Scott Walters and Faeha Taskeel (Western Sydney PHN) – Care Collective
- Kieran Mahony, Lisa Romano and Jelly Magirazi (Western Sydney PHN) – Commissioning and finance manual
- Guest speakers – Thank you to Ray Kelly Jnr. for delivering a wonderful Welcome to Country.
- Opening address – Thank you to Professor Stephen Duckett, who provided a fascinating overview of the role of PHNs and gave insights into where PHNs may want to focus in the near future (including Aged Care, Allied health care plans, and potentially bulk billing clinics).
- Keynote speakers – Thank you to Dr. Kevin Cheng (Value), Tracey Johnson (Digital Innovation), Professor Nick Goodwin (Integration) and Dr. Marjad Page (Engagement). Kevin, Tracey, Nick and Marjad delivered four stellar presentations aligned to the conference themes that challenged the audience to reimagine how healthcare can be delivered.
- Sponsors – The event was proudly sponsored by BMP Consulting, Zen Enterprise and DCI Consulting Group. The conference dinner was supported by Cemplicity. Thank you all for your generous support.
Connecting with First Nation ways on National Close the Gap Day.
- On Day 2, we were delighted to be joined by GP, Chief Medical Officer and proud Kalkadoon man, Dr. Marjad Page, who talked about an 18-month co-design program that Dr Page recently undertook with community elders.
- Coinciding with National Close the Gap Day on 17 March, Dr Page’s keynote presentation was especially poignant.
- Close the Gap Day acknowledges the ongoing strength and resilience of First Nations peoples in sustaining the world’s oldest living cultures.
- It was inspiring to hear how Dr Page had used Dreamtime stories to engage with First Nations communities in a culturally responsive way that built community trust, whilst improving accountability and transparency.
Thank you to everyone who provided feedback – we will use this to make next year’s event even better.
- We were impressed to see the growing confidence and maturity of PHN commissioning and how PHNs continue to improve the health and wellbeing of their local communities.
- The overall feedback for the event was strong, with 85% of participants rating the event as good or excellent.
- The feedback highlighted the impressive quality of the presentations and the opportunity to network again in person.
- There were also some insightful suggestions for improving the event for next year, including:
- Venue – Moving to a larger venue to accommodate the increasing popularity of the event
- Format – Including more opportunities for interactive sessions and networking
- Technology – Recording all the presentations to disseminate the learnings more broadly
- Additional insight sharing – Reviewing further opportunities between now and the next Showcase to share some of the ideas and insights.
Congratulations to our Showcase winners
Thank you to everyone who voted for their favourite event presentation and poster. We are delighted to announce that this year’s winners are:
PHN presentation winner: Brisbane South PHN – Craig Cunningham & Amy Fernando (Southern Moreton Bay Islands Community Impact Initiative).
PHN poster winner: Brisbane North PHN – Carla Taylor (Developing internal performance framework).
- All the event presentations and materials are available here.
- Please do get in touch with firstname.lastname@example.org if you have any queries.
- For any PHN teams that couldn’t make the event this year, we would happily talk you through some of the key insights, and we are also looking at additional opportunities to share event insights to accelerate the adoption of innovative commissioning practices.